Loading...
Search expert sessions, Lingo, payments and support.
19 answers. Start with the essentials.
Bring your hardest study question to Flow and start with free tokens that never expire. No card required. Subscribe when your free tokens run out; plan usage limits apply. Vibe expert sessions are paid separately with Gyanis Credits (GC), with the price shown before booking. To activate your free Flow tokens, create a Gyanis account and verify your mobile number.
Gyanis deducts a 5% commission from the settled session amount before crediting the teacher or coach. It is included in the student’s session price, not added on top. GC rounding and minimum-fee rules apply; any withdrawal fee is separate and shown before withdrawal.
Vibe is Gyanis' live learning platform, a place to learn with real people. It has two live products: Ask an Expert, where you raise your hand and a verified human expert helps you in a private 1:1 session, and Lingo, where you practise speaking a new language out loud.
Say what you're stuck on and raise your hand. Your request goes out live to the top matching verified experts, and the first one to accept starts a private 1:1 video session, subject to expert availability. You can also explore topics, pathways and expert profiles before making a request.
You set one price per session. It is not metered per minute. That amount is held in Gyanis Credits the moment you raise your hand, and only released to the expert after the session actually happens. If no expert accepts, every credit comes straight back. A 25-minute session typically costs around ₦3,833 (incl. 7.5% VAT).
Cancel before an expert accepts and it's completely free. Even after one accepts, you have a 5-minute grace window for a full refund as long as the session hasn't started, and the expert isn't charged for a session that never happened.
Verified teachers, tutors, mentors and subject experts. Real people, not AI. Everyone passes identity and credentials checks before they can take a session, and you see their rating and how many sessions they've taught the moment one accepts.
Lingo is speak-first language learning. You hear a real phrase tied to a goal you care about, say it back out loud, and get instant feedback on exactly where your pronunciation drifted. The app shows the languages and learning goals currently available.
Gyanis Credits are the wallet Vibe runs on. You top up once, and credits are held safely in escrow when you raise your hand rather than being spent immediately, so nothing leaves your balance for a session that doesn't happen.
Sessions are private 1:1 video and are not recorded without both sides' consent. Every expert passes identity and credentials verification before teaching, and learners under 18 are covered by a one-time parent consent.
Yes. Once you're verified you can go online whenever you're free and accept requests from students who raised their hand for your subject. No shifts, no minimum hours, and you keep about 95% of each completed session.
Vibe operates in India, Malaysia, the United Arab Emirates, the United Kingdom, Kenya, Nigeria, Pakistan and Germany, and sessions run online so you can learn from anywhere.
Sessions depend on a matching expert being online and accepting your request. Vibe does not guarantee an immediate match. If no expert accepts, the held session credits are returned.
The session does not start and the held Gyanis Credits are returned in full. You can try again when an expert is available.
No. Ask an Expert on Vibe connects you to a real person for a paid session. Flow provides AI study tools with a free starting allowance and paid subscriptions. Lingo is Vibe's separate language-practice experience.
Have your question, topic and the part you find confusing ready. Check your camera, microphone and internet connection before joining, so your session can focus on the problem.
Vibe works in a web browser on mobile and desktop. Video sessions need a working camera, microphone and internet connection; allow the browser permissions when prompted.
Open Lingo to see the languages, goals and lessons currently available. Choose a goal, listen to a phrase and practise saying it aloud with pronunciation feedback.
Email support@gyanis.ai for account, payment or session issues. Include the relevant request or session reference, but never send your password or verification code.